About Us
Family Smartphones Ltd is a trusted smartphone and electronics retailer in Kenya, established in 2016 with a mission to make technology accessible, affordable, and reliable for every customer.
Over the years, we have grown to serve individuals, families, and organizations by providing genuine smartphones, laptops, TVs, accessories, and digital solutions from leading global brands including Samsung, Tecno, Infinix, Apple, Vivo, Oppo, Xiaomi, and more.
SmartPay – Enjoy Now, Pay Later
To better serve our customers, we introduced SmartPay Financing, a flexible Buy Now, Pay Later solution designed to help customers own devices without financial strain. Through SmartPay, customers can:
- Get smartphones, laptops, and TVs instantly
- Pay in affordable installments
- Access flexible payment plans based on commitment and trust
- Enjoy transparent and customer-friendly terms
SmartPay is ideal for customers who may not be on traditional approved company lists but are willing to show responsibility and long-term commitment.
Our Commitment
At Family Smartphones Ltd, we believe in trust, honesty, and long-term relationships. We treat every customer like family by offering:
- Genuine products
- Fair pricing
- Flexible financing
- Reliable after-sales support
Our goal is not just to sell devices, but to empower lives through technology.
Our Vision
To be Kenya’s most trusted and customer-friendly provider of smart devices and financing solutions.
Our Mission
To make modern technology affordable and accessible through innovation, integrity, and flexible payment solutions.
- Get smartphones, laptops, and TVs instantly
- Pay in affordable installments
- Access flexible payment plans based on commitment and trust
- Enjoy transparent and customer-friendly terms
WHAT OUR CUSTOMERS SAY
Roy Mutwiri
Mary Njeri
Meet the Family
At Family Smartphones, we’re more than just an online store—we’re a team of passionate tech lovers, customer service champions, and logistics pros working together to deliver the best mobile tech experience to Kenyan families.
We’re proud to serve you with a personal touch—because when you shop with us, you’re not just a customer… you’re family.